Apple Sending Emails to iPhone Upgrade Program Customers Who Had iPhone X Pre-Order Failures [Updated]


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apple evening began sending emails customers attempted pre-order iphone x through iphone upgrade program ran problem during process.

in email apple asks customers place new iphone upgrade program order , reply email order number. it's not clear why apple asking order numbers, company planning expedite these orders in way.


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email says apple working iphone x models out possible, wording doesn't suggest order upgrade or faster shipping, it's possible apple making sure iphone upgrade program customers have chance place order.

customers receiving these emails seem have been told during ordering loan applications citizens 1 taking longer process expected, , many later received notice orders not approved. these customers forced order @ later date , have delivery estimates of 5 6 weeks new devices.

if turn out apple planning expedite orders of these customers in way, we'll update post, @ current time, it's unclear apple's plans are.

update: apple indeed attempting fix problem iphone upgrade program customers. many people affected order failure issue being given improved delivery estimates match delivery dates have received should orders have gone through.

article link: apple sending emails iphone upgrade program customers had iphone x pre-order failures [updated]
 

talked apple rep earlier. did confirm trying expedite orders affected customers.
 


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