How to Update Apple Profile?


i have macbook air; one macbook air. reason when call apple support on telephone, "computer-person" on other end of phone says "i see have 2 macbook airs. 1 calling about?" have asked "real person", when come on line, how correct this, far have gotten "i don't know"l. have either argue "computer-person" until "real person" comes phone, or give them serial number. while latter easiest, whole matter galls me! have idea how correct one's apple profile?
 



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